Privacy Policy

Luyao® Privacy Policy

At Luyao®, we recognize the trust you place in us. Protecting your privacy is our fundamental responsibility. This Privacy Policy clearly outlines:

What data we collect when you interact with our website ([Website URL, if applicable])
Why we collect it
How we use it to enhance your experience
Your choices and rights regarding your information

Scope: This policy applies solely to data collected through Luyao®’s website and services. We are not responsible for the privacy practices of third-party sites or resources linked from our site.

1. How We Use Your Data

Providing Services: When you sign up for or use a Luyao® service, we request necessary personal information to deliver that service. This data is stored securely on our own servers or those of carefully selected third-party service providers. We do not combine this service-specific data with other personal data unless explicitly stated and consented to for a specific purpose.
Communications: If you contact us (e.g., via email or contact forms), we retain those messages and any personal data you provide relevant to your inquiry. This allows us to effectively address your questions and fulfill your requests. This communication data is also stored securely and is not combined with other personal data without your consent.
Understanding Our Users: We analyze website usage data to gain insights into how our services are used. This helps us improve functionality, develop relevant features, and tailor the user experience. See the “Cookies & Similar Technologies” section below for details.
Purpose Limitation: We collect and use your information strictly for the purposes described in this policy, or for compatible purposes where we have obtained your prior consent.

2. Cookies & Similar Technologies

Our website uses cookies (small text files stored on your device) and similar technologies to:

Analyze how users navigate and interact with our site.
Generate reports on website activity.
Support services related to website operations and internet usage.

The information generated by these technologies about your website use may be transmitted to and stored on our secure servers or those of trusted third-party analytics providers. We use this data solely for the purposes outlined above.

3. Data Sharing

Service Providers: We share your data only with essential third-party service providers (e.g., web hosting, analytics, payment processors) strictly necessary to operate our website and fulfill our services. These providers are contractually bound to use your data solely for the specific service provided to Luyao® and to maintain its confidentiality and security.
Internal Access: Access to your personal data within Luyao® is restricted to authorized employees who require it to perform their duties. All employees are obligated to maintain the confidentiality of your information.
Legal Obligations: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Luyao®, our users, or the public.

We do not sell, rent, or otherwise distribute your personal information to third parties for their marketing purposes.

4. Your Privacy Choices & Rights

Access, Correction & Deletion: You have the right to request access to the personal information we hold about you, and to ask for corrections or deletion of inaccurate or outdated data. Please contact us using the details below to exercise these rights.
Cookie Preferences: Most web browsers allow you to manage cookie settings, including rejecting all cookies or prompting you before accepting one. Please consult your browser’s help resources for instructions. Be aware that disabling cookies may impair the functionality of our website and other sites you visit.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure storage practices on our servers and those of our providers.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required to comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary depending on the type of data and its purpose.

7. International Data Transfers

[Include this section if applicable] Your information may be processed and stored in countries outside your own, which may have different data protection laws. When we transfer your data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities, to protect your information according to this policy and applicable laws.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the top will indicate the latest revision. We encourage you to review this policy regularly. Continued use of our website and services after any changes signifies your acceptance of the updated terms.